9 Questions to Ask Before Hiring Commercial Cleaners
It’s a big decision for any business to hire a commercial cleaning service. How to clean your workplace directly affects your employees' health, safety, and productivity. Also, it impacts the firm's image in its clients’ and visitors’ eyes.
To ensure you get the best services, ask the right questions of any business cleaning company before signing a contract with them.
Below are nine critical issues to think about:
1. What types of services do they provide?
The first thing you want to understand is what commercial cleaning services are. Are general cleaning service providers also offering deep cleaning, carpet washing, windowing, and disinfection? Knowing their entire service assortment will make deciding whether they match your needs easier.
2. Licensed and Insured?
Always ensure that the cleaning firm is licensed and insured. Licensing allows for the operation of a legal business within industry guidelines. Insurance is essential if you are to be absolved from liability should an accident or damage occur during cleaning. You need to ask for proof of both before proceeding further.
3. Experience in Your Industry?
Depending on the industry, different cleaning requirements may be necessary. Rather than an office atmosphere, a medical facility requires very high sanitization levels. Find out about the cleaning company’s knowledge about your type of business so that they can comply with any applicable rules and regulations.
4. Can I get References?
A good commercial cleaner will not hesitate to give you references from existing or past clients. These references can help gauge how reliable, efficient and professional the company is in its quality. Thus this last step has some crucial pointers toward anticipation.
5. How do you conduct the screening and training for your employees?
They will also have access to your property after hours, so it is important to know how the company screens its workers. Is there a background check? Still, ask about the employees' training programs so that they can keep up with the latest cleaning practices and safety procedures.
6. Which Cleaning Products and Equipment Do You Use?
Cleaning chemicals and equipment employed at workplaces can significantly affect the quality of cleanliness and health of staff. Inquire if their cleaning solutions are eco-friendly and if they use current gear. Using environmentally safe products can minimize allergies and respiratory issues among staff.
7. Do You Have a Quality Assurance Program?
Through this program, companies demonstrate their dedication to upholding good standards. Find out how businesses measure the quality of their output or services. Do they have regular inspections? Does somebody supervise these checks? They may even have a supervisor who does random checks on the work done; thus, not everything is checked most times since one has confidence in them due to such an inspection system.
8. What are your rates and contractual terms?
Ensure you understand their service prices and the state of the contracts. Let them spell out what their pricing structure is constituted of, and what is in the tariffs. Further, you need to establish if this is a monthly or yearly agreement; if yes, what is the case for early contract termination? The financial words ought to be clear so that you can plan your budget accurately.
9. How Do You Deal with Special Requests or Emergencies?
Last but not least, establish how the business would respond in case an unanticipated general cleaning demand or emergency were to arise. Do they have some system to respond to last-minute demands, or are they in a position to respond to unforeseen incidents, such as spills or sickness outbreaks? Fast and adaptable cleaning services could be crucial in creating isolated and safe work environments.
Conclusion
Understanding what to look for helps alleviate your mind and guarantee that your workplace will be hygienic, secure, and friendly. Remember that a reputable, highly-trained cleaning service can improve your company's reputation and financial performance.
With careful choice, you will find a commercial cleaning service that will help you meet your expectations and go the extra mile to make your company clean and healthy for all who enter.
